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We are continuously looking for qualified research professionals.
If you are interested in joining our dynamic team and would like to have your confidential resume on file with us for any future openings, you may submit it electronically at careers@thepertgroup.com.
About the Positions
We offer a competitive compensation package (base salary + annual bonus) in addition to health, dental, life, 401(k) & tuition reimbursement.
We currently have the following exciting opportunities available in our Bloomfield, CT, Kansas City, MO and Miami, FL office locations:
Account Manager
Prior Experience: Bachelor’s Degree (Advanced Degree preferred) with 3-5 years of related experience, including direct client facing responsibility and assigned account ownership.
Client Account Growth: Manages and participates in opportunity discussions (up-sell & cross-sell) to include leveraging strategic services and coordination of formal proposal development process.
Client Management: Manages specifically assigned client revenue to include acting in the capacity of the key client contact / expert, managing client expectations and ensuring quality & on time delivery of projects.
Work Product Expectations: Involved in both quantitative & qualitative research to include proposal / bid development, methodology recommendation, questionnaire design, analysis and execution of client deliverables.
Senior Insights Manager (Miami, FL)
About the Position
We currently have an exciting opportunity for a self motivated professional interested in working onsite at one of our key clients in the Miami, FL area.
As a Sr. Insights Manager, this position will support the Consumer Insights Team by coordinating quantitative and qualitative research projects to include creating the research request, aligning teams on objectives, managing vendors, recommending methodology and executing deliverables with recommendations that would be applicable to the business. In addition, there will be involvement with special requests and analysis (identifying opportunity/risks to the business) on different brands across the portfolio.
Position Expectations:
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Act as the liaison between The Pert Group’s beverage team and the Bacardi Marketing Brand Teams to ensure that existing project efforts are appropriately supported while at the same time identifying potential future opportunities that will be mutually beneficial.
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Design, implement and analyze cost-effective consumer research studies to address information needs/gaps for assigned businesses.
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Conduct analysis and provide insights that translate to growth and increase consumer commitment, incorporating both consumer information and market data.
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Ensure quality control on data collection and analysis.
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Manage consumer understanding tools that help extract insight for the brands, and will work in partnership with Brand Marketing in the development of strategies for all consumer touch points (communication, packaging, innovation, etc.).
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Identify key consumer and market information needs that arise on assigned areas of responsibility.
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Consistently offer insights to all internal clients that reflect a solid understanding of both the consumer and the business.
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Market analysis and assessment of competitors and market intelligence with a focus on the future and value creation.
Position Requirements:
- Four year degree with a minimum 5-7 years of proven research / project management experience.
- Prior research experience in the beverage industry highly desirable but not required.
- Excellent interpersonal skills with the ability to develop effective relationships with both internal and external clients.
- Ability to coordinate and manage various people/projects with minimal supervision.
- Effective multi-tasking skills with the ability to prioritize workload to meet expectations.
- Self directed, with demonstrated leadership skills and the ability to think both independently and resourcefully in order to ensure success.
- Ability to work under pressure and within time constraints.
- Advanced analytical, oral and written communication skills, with experience writing research reports and conducting presentations at the client level.
- Proven ability to work directly with clients in order to effectively maintain and grow existing relationships.
- Demonstrated success in the overall project process, including questionnaire design, data analysis and report writing required.
- Computer proficiency; working knowledge of Microsoft Office and Outlook.
Senior Client Engagement Specialist
About the Position
We currently have an exciting opportunity for an experienced lead generation professional to join our Business Development team.
As a Senior Client Engagement Specialist, this position will have dual responsibility; 75% focus on actual lead generation activities and 25% focus on team and software management, to ensure that we are positioned appropriately for success.
Position Expectations:
Lead Generation Expectations
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Actively involved in lead generation and development utilizing professional communication, research and sales skills to perform tele-prospecting activities aimed at qualifying new opportunities.
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Learn and fully comprehend all company capabilities, products and services, in addition to developing an understanding of current research processes and procedures.
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Contacts targeted companies (over the phone and via email) to uncover business needs and initiatives in an effort to initiate and nurture new opportunities.
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Responsible for identifying and validating key decision makers (primarily Director, VP and C-Level roles) in target industry sectors.
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Meticulous entry of all new leads, relevant information and opportunity details into CRM database (Salesforce.com).
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Evaluates the potential of a new opportunity by introducing key decision makers to The Pert Group’s products and services, educating them on the overall value proposition and making a determination as to whether they would be a good fit for internal Client Service staff to pursue.
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Qualifies the value of a lead based on available project budget and/or overall organizational spend on market research and related insight initiatives.
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Works in conjunction with our Marketing efforts as it relates to specific advertising and direct response campaigns designed to generate and warm new sales leads.
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Assists with the formal proposal development process for new clients and actively participates in client service meetings related to new client initiatives.
Management Expectations
- Manage all day-to-day activities within the lead generation department in order to ensure the ongoing efficiency and effectiveness of staff and consistent focus on defined team objectives.
- Responsible for effectively managing, mentoring, developing and evaluating all lead generation staff members, in addition to involvement in the recruiting process for new team members.
- Involved in conversations regarding both short and long term department planning strategies that tie directly to larger business objectives and set appropriate performance expectations for staff.
- Responsible for taking a leadership role to ensure effective utilization and administration of our CRM system across all pertinent areas (Business Development, Marketing & Client Services). This includes focus on ensuring full optimization of the system (data collected and exported) as well as involvement with Marketing as it relates to lead generation campaigns.
- Other duties as may be assigned or required.
Position Requirements:
- Bachelor’s Degree with 3-5 years of related phone marketing / sales generation experience required.
- Minimum 2 years of prior staff management experience required; demonstrated experience building a lead generation department highly desirable.
- Experience with Salesforce.com or related software required.
- Experience with quantitative research executed within a full-service / custom service environment a definite plus.
- Outstanding communication skills (both written and verbal).
- Excellent active listening skills.
- Ability to navigate corporate structures to identify key decision makers.
- Strong interpersonal skills with the ability to develop effective rapport with both internal and external clients.
- Strong organizational and time management skills with the ability to coordinate and manage schedule expectations to ensure timelines are consistently met and that work is prioritized accordingly.
- Ability to be assertive and persuasive without being aggressive.
- Quick learner with the ability to think / react quickly
- A self-starter with a proven ability to identify problems and determine the appropriate path to resolution.
- Working knowledge of Microsoft Word, Excel and PowerPoint.
- Some travel required.
Senior Financial Analyst/Accountant
About the Position
We currently have an exciting opportunity for an experienced Accounting & Finance professional in our Bloomfield, CT office. The position will have primary responsibility for budgeting, forecasting and management reporting and secondary responsibility in the areas of general accounting and benefits administration.
Position Expectations:
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Responsible for the preparation of reports which summarize and forecast company business activity and financial position in areas of income, expenses, and earnings based on past, present, and expected operations.
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Responsible for the preparation and administration of the annual budget process to include all coordination efforts required with applicable senior management staff members.
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Oversee the Accounts Payable function to ensure the timely and effective processing of all A/P related items. Supervisory responsibility for 1 A/P Associate.
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Review company financial statements for accuracy and clarity.
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Responsible for the preparation of Property Tax Declarations for CT, PA & KC.
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Prepares and processes all incentive checks to include regular coordination with the Field Department in order to ensure the accuracy and timeliness of payments.
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Responsible for all reporting and analysis activities related to job cost coordination with the internal workflow system.
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Conducts the annual financial compensation survey to ensure that information is reported in a timely fashion.
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Responsible for all administration of all benefit and insurance programs (Health, Dental, FSA, Life, STD, LTD, Worker’s Compensation, Liability and 401(k)to include coordination of annual renewal meetings, new employee enrollment process and general communication with outside insurance broker.
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Responsible for providing back-up support function for all account functions to include Accounts Payable, Accounts Receivable & Payroll as may be required.
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Other duties and special projects as may be required, including but not limited to WBENC Renewal and CASRO.
Position Requirements:
- Bachelor’s degree in Accounting, Finance, or Business Administration with 5-7 years of progressive accounting experience within a private or mid-sized company.
- Public accountings experience a plus, but not required.
- Prior supervisory experience preferred, but not required.
- Working knowledge of the budgeting process to include development, analysis and ongoing reporting.
- Demonstrated experience / proficiency with accounting & financial software packages; MAS 90 experience highly preferred.
- Advanced working knowledge of Excel in addition to Intermediate level experience with Word & PowerPoint.
- Strong analytical and problem solving capability.
- Exceptional written and verbal communication skills.
- Outstanding interpersonal skills with the ability to develop strong working relationships with both internal and external clients.
- Excellent problem identification and resolution capability with the ability to access situations and recommend solutions..
- Strong organizational skills with the ability prioritize workload.
- High degree of professionalism to include strong diplomacy, tact and the ability to ensure the security of highly confidential information.
- Prior experience with ADP Payroll a plus, but not required.
- Notary Public status highly desirable.
Accounts Payable/Human Resource Assistant
About the Position
We currently have an exciting opportunity in our Bloomfield, CT office for an experienced individual capable of providing support in the dual areas of Accounts Payable & Human Resources.
Position Expectations:
Accounts Payable (60%)
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Responsible for processing all invoices to ensure timely entry as well as accuracy of information. This includes opening mail on a daily basis, matching invoices to receiving documents, generating accounts payable checks and posting invoices into the computer system (MAS 90).
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Research vendor statements as may be required.
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File all paid and unpaid invoices and statements in a timely fashion.
Human Resources & General Administration (40%)
- Responsible for providing assistance with human resource activities including, but not limited to the annual performance review process, job descriptions, recruiting & staffing, new employee orientation & exit interviews.
- Responsible for coordinating company social functions to include the following: Holiday Parties, Picnics, Retirement Parties, Service Awards and social activities throughout the year.
- Primary responsibility for receptionist duties in the corporate office; answers / directs all calls that come into the main line in a courteous and professional manner.
- Coordinates hotel arrangements and long term housing needs as may be required for clients, employees or visitors to the company. Also coordinates offsite meetings as may be required.Other duties as may be assigned or required.
- Coordinates travel for internal staff as may be required.
- Coordinates all internal breakfast and lunch activities for management related meetings in addition to larger scale client events.
- Responsible for the consistent maintenance of the employee phone list as well as internal employee mailboxes.
- Other duties or special projects as may be assigned or required.
Position Requirements:
- Associates degree preferred with 3-5 years of related experience in accounting and general administration. 1-2 years of demonstrated experience in accounts payable required.
- General knowledge of accounting principles and understanding of the general ledger accounts and how they relate to invoices.
- High degree of professionalism to include strong diplomacy, tact and the ability to ensure the security of highly confidential information.
- Excellent organizational and time management ability.
- Demonstrated track record of following through to completion in a timely manner.
- Excellent interpersonal skills with the ability to develop effective working relationships with both internal and external customers.
- Excellent verbal and written communication skills required.
- Strong attention to detail and ability to manage multiple tasks simultaneously to meet strict deadlines.
- Strong computer proficiency; Microsoft Office (Excel, Word, Powerpoint), Outlook & MAS90 accounting software.
- Strong data entry skills, incorporating both speed and accuracy.
- Self directed individual with the ability to manage and prioritize workload in a timely and effective manner.
- Demonstrated ability to be proactive and anticipate next steps.
Data Processing Specialist (Pittsburgh, PA)
Position Requirements:
- Four year degree with a minimum 5-7 years of proven research / project management experience.
- Prior research experience in the beverage industry highly desirable but not required.
- Excellent interpersonal skills with the ability to develop effective relationships with both internal and external clients.
- Ability to coordinate and manage various people/projects with minimal supervision.
- Effective multi-tasking skills with the ability to prioritize workload to meet expectations.
- Self directed, with demonstrated leadership skills and the ability to think both independently and resourcefully in order to ensure success.
- Ability to work under pressure and within time constraints.
- Advanced analytical, oral and written communication skills, with experience writing research reports and conducting presentations at the client level.
- Proven ability to work directly with clients in order to effectively maintain and grow existing relationships.
- Demonstrated success in the overall project process, including questionnaire design, data analysis and report writing required.
- Computer proficiency; working knowledge of Microsoft Office and Outlook.
Responsibilities:
- Overall responsibility for writing / defining variables and computer code to create complex data tables.
- Responsible for check numeric cross tabs to data sheet tallies.
- Actively participates and communicates with members of Client Services and other Operational Departments to include cross-functional team meetings, problem solving discussions, and project post mortems sessions as may be required.
- Responsible for creating data layouts to be used for outside data entry.
- Ensures that editing/cleaning of data files takes place in order to ensure quality data for both table production and data export.
- Actively participates in the development and maintenance of documentation including but not limited to project documentation, training, process instructions and general departmental standards.
- Other duties & responsibilities as may be assigned or required.
Position Qualifications:
- Bachelor’s Degree in MIS, CS, Marketing, or related field.
- 1+ year of programming or data processing (including course work), or equivalent experience required.
- Experience in Microsoft Office applications.
- Working knowledge of UNIX, Linux, Merlin, Quantum, SPSS, Confirmit Reportal or similar tabulation software packages and related processes and technologies a plus.
- Ability to work cooperatively in a team-oriented environment, as well as being able to work well independently.
- Ability to problem-solve quickly and accurately.
- Ability to recognize and follow logic.
- Attention to detail, with the ability to quickly assess and provide solutions to problems.
- Ability to work in a fast-paced environment.
- Ability to perform multiple tasks/jobs daily.